Exactly enough technology.

We run the network, the security and the systems inside your company, so you can run the company.

W&C IT Services · Escazú, Costa Rica · Spanish & English

02 — Approach

All the nerd. None of the jargon.

There are two kinds of IT people. The ones who sell you the biggest box, and the ones who sell you the cheapest. We’re the third kind.

  1. We ask first.

    What you run. Who uses it. What ruins your Tuesday. Then we draw it.

  2. We buy once.

    Underpowered gear is the most expensive kind: you buy it twice. Overbuilt gear comes a close second: you pay for power you never touch. We spec for the long haul, not the lowest quote.

  3. We fix it for good.

    Had the same problem for years, and nobody has fixed it? That’s usually where we come in. We fix the cause, not the symptom, so you can stop thinking about it.

03 — Sizing

Pick your size.

Most of our clients run on UniFi. It does the job without drama. But the right answer depends on what you run.

W&C · Sizing tagSizeS

Restaurant

Need
Wi‑Fi that survives a full house. A separate network for guests. A card terminal that never drops.
We’d install
The router your ISP gives you. A Linksys switch. Two access points.
You don’t need
A rack. Or Cisco.
Note
A Linksys switch. Really. That’s what a restaurant needs, so that’s what we’d put in.
ISP fiberONTISP routerComes with the lineNot neededSwitch · PoELinksys smartAP · Dining roomStaff + guestsAP · TerraceStaff + guestsCard terminalEthernet + 4G backupKitchen printerEthernet
  • Fiber
  • Ethernet

Guest Wi‑Fi isolated at the access points · Card terminal switches to 4G if the fiber drops · No rack, no core

W&C · Sizing tagSizeM

Villa or boutique hotel

Need
Signal from the lobby to the far end of the pool. Guests on their own network. Cameras you can check from your phone.
We’d install
UniFi end to end: gateway, switches, access points, cameras. MikroTik where the signal has to cross a valley.
You don’t need
Enterprise licences you renew every year for features nobody uses.
Note
The whole property in one app. We watch it, and so can you.
MikroTik PtP 5 GHzISP fiberONTStarlinkFailoverGateway · NVRUniFi UCG MaxUPSAPC Smart-UPSCore · PoEUniFi Pro 24 PoEFar villaUniFi FlexAP ×4 · RoomsUniFi U7 Pro · VLAN 10 / 20AP · PoolUniFi U7 Outdoor · VLAN 20Cameras ×4UniFi G5 Bullet · VLAN 40Locks & sensorsIoT · VLAN 30AP · Far villaUniFi U7 Pro · VLAN 10 / 20
  • Fiber
  • Wireless
  • Power
  • Ethernet

VLAN 10 Staff · VLAN 20 Guests, isolated · VLAN 30 IoT · VLAN 40 Cameras · Rack on UPS

W&C · Sizing tagSizeL

Clinic or multi-site office

Need
Every site on one network. Patient data kept apart from everything else. Backups you’ve actually tested.
We’d install
UniFi or MikroTik with a private link between sites. Separate networks for medical devices, staff and visitors. Managed accounts and email.
You don’t need
A server room in every branch.
Note
Three sites or thirty. One network. One number to call.
WireGuardISP fiber · AONTLTE · ABackupISP fiber · BONTSite AMikroTik RB5009Site BMikroTik RB5009Core · PoEUniFi Pro 24 PoECore · PoEUniFi 16 PoEStaff PCsEthernet · VLAN 10Medical devicesIsolated · VLAN 50PhonesYealink VoIP · VLAN 60Wi‑FiUniFi U7 Pro · VLAN 10 / 20BackupsSynology NAS · VLAN 10Staff PCsEthernet · VLAN 10Medical devicesIsolated · VLAN 50PhonesYealink VoIP · VLAN 60Wi‑FiUniFi U7 Pro · VLAN 10 / 20
  • Fiber
  • Wireless
  • Encrypted tunnel
  • Ethernet

VLAN 10 Staff · 20 Guests · 50 Medical, isolated · 60 Voice · Backups 3-2-1: NAS on site + encrypted cloud copy · Accounts with MFA

W&C · Sizing tagSizeXL

Bank

Need
A backup for everything. Audits that pass. Security watching around the clock.
We’d install
Cisco. Redundant links, firewalls and power. A paper trail for every change.
You don’t need
Anything less.
Note
This is where Cisco earns its price. We rarely meet a company in Costa Rica that needs it. When we do, we say so.
HASVLISP ABGPISP BBGPFirewall · activeCisco Secure FWFirewall · standbyCisco Secure FWDMZPublic servicesCoreCatalyst 9500CoreCatalyst 9500Access controlCisco ISEAccessCatalyst 9300Data centerNexus 9300WirelessCatalyst 9800Workstations802.1XATMsIsolated segmentServersCisco UCSAccess pointsCatalyst 9100SIEM · SOC 24/7Logs and alerts
  • Fiber
  • Redundant pair
  • Ethernet
  • Encrypted tunnel

Every link and box doubled · 802.1X on every port · Separate out-of-band management network · Dual power, UPS and generator

Brands we work with

No quotas. No favourites. Whatever fits.

Not sure which one you are? That’s our first conversation.

Talk to an engineer

04 — What we run

One team for the website and the wiring.

Most companies hire one vendor for the website and another for the network. When something breaks in between (the tracking, the email, the forms), each one points at the other. We do both. There’s no one to point at.

  • Network & infrastructure

    Wi‑Fi, cabling, switches, and the links between buildings.

  • Security & compliance

    Firewalls, access rules, audits, and the habits that stop fraud.

  • Accounts & email

    Who gets in, to what. And what happens the day they leave.

  • Data

    Backups you’ve tested. Files people can actually find.

  • Monitoring & support

    We watch it so it doesn’t break. When something does, we answer, in Spanish or English.

  • Website

    Built by the people who run your network. So the tracking works, and the forms arrive.

05 — The lab

We live on the edge. That’s how we know where the middle is.

We have a lab. Our engineers spend their days putting new technology through its paces, so it never surprises you. Most of it will never go near your office. That’s the point.

  • LoRa

    Sensors that talk for kilometres on one battery. Water tanks, gates, cold rooms.

    • Range: kilometres
    • Power: years
  • MANET

    Radios that build their own network, no tower needed. Lose one and the rest find another way.

    • Infrastructure: none
  • Edge Wi‑Fi

    Signal where the building ends. Docks, parking lots, the villa at the end of the road.

    • Coverage: outdoors
  • Penetration testing

    We use the tools attackers use, Hak5 among them, to find your weak spots before they do.

    • Side: yours
  • Robotics

    Our engineers work with Boston Dynamics robots. Not for your office. For what’s next.

    • Status: in the lab

We keep it exciting in the lab so it’s boring in your building.

06 — Selected clients

We run these companies end to end.

Network, security, accounts, data, support and website. All of it.

  • Regenerative Destination Resorts
  • Grupo Roble

07 — Contact

Bring us the problem nobody fixed.

Tell us what you run and what keeps going wrong. A sentence or two is enough.

Rather email?

it@wagnerandcarter.com

Escazú, San José, Costa Rica

We use what you send only to reply. We don’t sell it, share it, or sign you up for anything.